Frequently Asked Questions
Answers to the most common questions about ConvertUni, file security, conversion speed, login methods and more.
Is ConvertUni free to use?
Yes. ConvertUni is free for standard conversions. Premium plans provide larger file limits, batch conversions and priority speed.
Do you store my uploaded files?
No. Uploaded files are temporarily processed for conversion and removed automatically after the task is completed.
Which file formats can I convert?
Hundreds of file formats across documents, images, audio, video, archives and more. New formats are added regularly.
Is Google / Facebook Login safe?
Yes. ConvertUni uses secure OAuth 2.0 authentication. We do not see or store your password. Only basic profile information is used.
What is the file size limit?
Free users have smaller limits. Premium users unlock higher sizes and priority conversion queues.
How quickly are files deleted?
Files are automatically removed shortly after conversion finishes. We never store files long-term.
My upload failed. What can I do?
This may be due to unsupported formats, corrupted files or size limits. Contact support@convertuni.co if the issue continues.
How fast are conversions?
Small files convert in seconds. Larger or complex files take longer. Premium users enjoy faster queue priority.
Does ConvertUni work on mobile?
Yes. Fully responsive design works on all browsers, iOS and Android devices.
Is conversion quality good?
We use advanced engines to deliver high-quality output. Some pro features may require a premium account.